Business Development Center (BDC) Sales Manager
Company: Lovering Auto Group
Location: Nashua
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Job Title: Business Development
Center (BDC) Sales Manager Location: Lovering Volvo Cars Nashua
Employment Type: Full-Time Compensation: $75,000–$125,000 Lovering
Auto Group is seeking an experienced and driven Sales BDC Manager
to lead our Business Development Center. This role is critical in
driving showroom traffic, improving lead conversion, and elevating
the customer experience. If you enjoy developing people, optimizing
processes, and engaging directly with customers, this is an
opportunity to make a meaningful impact within a respected local
organization. Why Join Lovering Volvo Cars? Family-owned and
operated for over 25 years Positive, team-oriented culture where
your voice is heard Strong local brand presence with high-quality
leads Supportive leadership and autonomy to build a best-in-class
BDC Competitive compensation with growth potential What You’ll Do
Lead, coach, and develop a team of BDC representatives Personally
work leads: respond to internet inquiries, conduct outbound
follow-up, set appointments, and support the sales pipeline Oversee
lead management processes to ensure fast, consistent follow-up
Utilize CRM tools for reporting, workflow optimization, and
accountability Partner with Sales Managers to improve
appointment-to-show and appointment-to-sold performance Create
scripts, templates, workflows, and customer engagement strategies
Develop daily, weekly, and monthly reporting on key performance
indicators, including response time, contact rate, and appointment
set/show/sold ratios Collaborate with marketing to ensure message
consistency and improve lead conversion Who You Are Proven success
in a sales BDC, internet sales, or BDC leadership role Comfortable
managing people while also personally working leads Strong
communicator with excellent phone, email, and text skills
Organized, data-driven, and process-focused CRM experience (eLeads
preferred) Motivated by growth, results, and team success What We
Offer Competitive base salary performance bonuses Full benefits
package (medical, dental, vision, 401k) 3 weeks paid time off
Stable, reputable dealership with low turnover Ongoing training and
professional development opportunities Join a Team That Cares We
believe in transparency, integrity, and creating long-term career
pathways for our employees. If you're a proactive leader who’s as
comfortable picking up the phone as you are inspiring a team, we’d
love to hear from you. We are an equal opportunity employer. We do
not discriminate in hiring, promotion, or other employment
decisions on the basis of race, sex, color, pregnancy, religion,
national origin, sexual orientation, marital status, disability,
age, veteran, or any other basis protected by law. Equal access to
programs, services, and employment is available to all persons.
Those applicants requiring reasonable accommodation to the
application and/or interview process should notify a representative
of the Human Resources Department. Powered by JazzHR KGNtAbpeVm
Keywords: Lovering Auto Group, Salem , Business Development Center (BDC) Sales Manager, Sales , Nashua, Massachusetts
