Emergency Dispatcher

Company: Erickson Living
Location: Peabody
Posted on: April 25, 2024

Job Description:

Location:
Brooksby Village by Erickson Senior Living
Brooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing.
Part-time Emergency Medical / Public Safety Dispatcher
Our Security and Emergency Services team is hiring an experienced Emergency Dispatcher to oversee multiple Security & EMS systems from a central location.
In this role, you would dispatch emergency calls for service to the on-site Security and Emergency Services Officers, ambulances, and 911; track all pertinent information during the shift and initiate the first level of the incident reports; monitor security and fire systems; dispatch routine calls for service to applicable internal departments; and provide personalized customer service and hospitality that exceeds expectations.
Part-time position:
Week 1: Thursday 7:00p- 11:00p, Friday & Saturday 3:00p - 7:00p
Week 2: Friday & Saturday 3:00p - 11:00p
Compensation: $21 - $26 per hour, including shift differential, based on experience
How you will make an impact:

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  Track all pertinent information during your shift, and initiate the first level of the incident report for Security and Emergency Services Officer completion
  
  
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  Monitor the Emergency Call System for independent living
  
  
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  Track the status of residents involved in emergency situations
  
  
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  Monitor Fire Alarm System
  
  
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  Dispatch ambulance, private ambulances, or 911 as needed
  
  
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  Provide assistance to other departments, as needed
  
  
  What we offer:
  
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    Competitive benefits packages including medical, dental, vision, and PTO
    
    
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    401k for all employees 18 and over. Company contribution up to 3% once eligible.
    
    
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    Gated community with 24/7 security
    
    
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    Free onsite parking at all of our communities and corporate offices
    
    
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    Education assistance and student loan refinancing partnership programs are available.
    
    
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    Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.
    
    
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    A culture of diversity and inclusion, which builds on our values, vision, and mission
    
    
    What you will need:
    
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      High school diploma or GED required
      
      
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      Prior experience in 911 call-taking/dispatching or Emergency Medical Services (preferred)
      
      
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      Ability to maintain composure, deal calmly with emergencies and ambiguity, and to learn quickly when facing new problems. Must have situational awareness
      
      
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      Ability to communicate calmly with Residents, visitors, and all levels of staff; act in a reassuring manner and adept at diplomacy and tact while displaying good judgment
      
      
      Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Keywords: Erickson Living, Salem , Emergency Dispatcher, Professions , Peabody, Massachusetts