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Business Analyst

Company: JD Software
Location: Salem
Posted on: May 3, 2021

Job Description:

RoleAs a Business Analyst at JD Software, you will be responsible for developing software requirements, conducting needs assessments, configuring applications, building and maintaining relationships with clients, training, and ongoing client support and follow-up.Responsibilities* Meet with clients to analyze their individual needs, determine priorities, provide estimates and determine project scope.* Work with Sales to develop responses to RFPs, RFQs, and RFIs based on your understanding of client needs.* Conduct requirements gathering sessions; analyze and document client business processes.* Maintain an effective client follow-up system to ensure clients are contacted in regards to project progress and overall satisfaction.* Plan and lead client training sessions.* Coordinate ongoing support requests such as enhancements, report building, data quality, new workflows, new integrations, etc.Requirements* Ability to effectively and clearly communicate in person and in writing.* Strong organizational skills.* Understanding of core software concepts and the software lifecycle.* High energy, creativity, resourcefulness, and entrepreneurial spirit.* Ability to absorb technical information and convey the same information into non-technical terms to the customers.

Keywords: JD Software, Salem , Business Analyst, Professions , Salem, Massachusetts

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