Technical Author
Company: Oxford Instruments
Location: Concord
Posted on: May 3, 2025
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Job Description:
We are excited to announce an exciting job opportunity at our
Severn Beach, Bristol location! We are looking for a talented
Technical Author to join our dynamic and rapidly growing global
team on a permanent basis. In this role, you will create and refine
highly technical documentation, prioritising content validation and
review. The ideal candidate will possess exceptional written and
verbal communication abilities and will collaborate effectively
across various departments with diverse stakeholders. At Oxford
Instruments, our commitment to our customers is paramount; this
position is pivotal in ensuring the quality, accuracy, and
timeliness needed to exceed our customers' expectations.
Key Responsibilities:
Produce, develop, and maintain clear and concise technical documentation to support our high-tech product range for our systems.
Peer review work by other authors, following internal guidance for editing and accuracy.
Research, analyse and understand the technology and applications for which documentation will be produced.
Collaborate with engineers and managers to clarify any technical queries professional manner.
Produce and provide any photographs or illustrations required.
Liaise with subject-matter experts, including Sales and Marketing colleagues, to generate documentation for project launches and internal/external customer support.
Test and update the written material, including working in our engineering lab to validate procedures. Understand system requirements and limitations.
Communicate clearly with a wide range of audiences in an appropriate way, including engineering lab leaders, test technicians, design engineers and software developers. Be able to summarise appropriately for the audience.
Maintain robust documentation systems, including version control, editing and accuracy, keeping up to date with the latest technology and products.
Ensure technical information is organised, managed and published as per the required timescales.
Upload master files to the server and download them for translation into different languages.
Direct and coordinate external providers, where applicable, such as printers, translators, etc., to ensure product integrity.
Demonstrable exemplary technical writing capability.
Excellent technical comprehension, including the ability to understand the detailed function and performance of complex products and systems.
Education/Qualifications:
- A recognised technical authoring qualification (ISTC, NVQ,
Diploma, etc.) degree or equivalent.
- High level of competence using PC based applications; desktop
publishing, photo editing / digital imaging software, spreadsheets,
including MadCap Flare, Adobe Acrobat, SolidWorks/Solid Edge and
Microsoft Office.
- Ideally, your background will be in either the semiconductor,
electro-mechanical or scientific sector, as experience or writing
documentation for scientific instrumentation is highly
desirable.
- Minimum experience of three years in a technical author
role.
- Experience in applying Simplified Technical English is an
advantage.
Professional Skills/Abilities:
- High levels of technical writing capabilities and familiarity
with common procedures such as document review cycles.
- The ability to follow company documentation procedures and
corporate style.
- Good proofreading and peer review skills.
- Good presentation skills, including being able to demonstrate
internal procedures or document improvements to other
authors.
- Experience in writing procedural information for using and
maintaining products.
- The ability to research and analyse complex technical
information.
- An understanding of manufacturing and design practices and
processes.
- The ability to understand the function and performance of
products andto deliver to deadlines.
- The ability to take in and communicate technical detail and
have discussions at a technical level.
- High levels of accuracy and attention to detail.
Personal Qualities:
- Excellent interpersonal skills to facilitate the flow of
information with engineers, technicians, and manufacturing
staff.
- Excellent written and spoken communication skills with the
ability to present information at an appropriate level for the
audience.
- Attention to detail, methodical and thorough.
- A good team player able to demonstrate emotional intelligence
and an appreciation of other people's skills, abilities and
experience.
- Excellent problem-solving ability, remaining calm under
pressure.
- Able and willing to travel on occasions.
- Minimum of three days on site.
At Oxford Instruments Plasma Technology, we provide tools for the engineering of micro- and nano-structures, with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics, to electric cars and quantum computers.
Benefits:
In addition to a competitive starting salary,Oxford Instrumentsalso offers structured career development opportunities, an excellent work-life balance, private healthcare, a share incentive plan,25 days annual leave, half-days on Fridays, a defined contribution Group Personal Pension Plan,the convenience of our on-site canteen, where you can enjoy fresh, hot meals prepared daily with a varied menu and delicious options to choose fromall at subsidised prices, and a flexible benefits package that you can tailor to your requirements.
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All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability. We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us.
Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.
Apply now
Keywords: Oxford Instruments, Salem , Technical Author, IT / Software / Systems , Concord, Massachusetts
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