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Principal Software Engineer - T3

Company: Symbotic
Location: Salem
Posted on: September 15, 2023

Job Description:

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

We are looking for a Principal Software Engineer to join our T3 team within our Core Systems Software Engineering organization. Your job will be to deploy and support software change requests, automate software deployment processes, drive resolution of critical incidents, and collaborate with other Symbotic teams to ensure our customers have support to run 24x7.

What we do

The T3 team is part of the Core Systems Software Engineering organization and is responsible for software/systems deployments, prompt critical issues resolution, and scaling to many customers and sites. We are solving some of the toughest operational challenges in some of the most sensitive and mission critical automated warehouse solutions.

What you'll do

  • Deploy and support software change requests using tested scripts, installers, or deployment tools.
  • Contribute to automating the deployment processes to enable T3 to quickly scale to a larger number of customers and sites.
  • Drive efficient resolution of critical incidents with the goal of reducing MTTR (Mean Time to Recover).
  • Contribute with ideas and best practices to minimize the number of critical incidents with deployed software stacks.
  • Document system-level functionality from a support perspective. Author and disseminate SOPs (Standard Operating Procedures).
  • Effectively interact with Symbotic senior management and technical leadership. Provide frequent updates to CTO/SVPs/VPs/Directors.
  • Up to 25% of travel may be required.

    What you'll need
    • Bachelor's degree in computer science or a related field is required, master's degree is preferred.
    • Minimum of 12 years of software engineering experience including developing, deploying, debugging.
    • Excellent communication, active listening, and interpersonal skills will be critical for success in this role.
    • Linux command line via SSH experience is required.
    • Knowledge of one or more cloud-native software technologies including Kubernetes, Ansible, RabbitMQ, Kafka, Prometheus, Grafana, Docker, Microsoft Azure, Gitlab, and VMware.
    • Working knowledge of Windows O/S configuration is required.
    • SQL Server and MS MySQL experience is required.
    • Python/Bash/Powershell scripting experience is required.
    • Object oriented design and programming concepts, C# is preferred.

      Our environment
      • Up to 25% of travel may be required. Employee must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.
      • The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis.

        About Symbotic

        Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit .

        We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.

        We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Keywords: Symbotic, Salem , Principal Software Engineer - T3, IT / Software / Systems , Salem, Massachusetts

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