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Telecommunications Technician-40 Hour Days

Company: Partners Healthcare
Location: Salem
Posted on: May 20, 2023

Job Description:

The Salem Telecom Tech role will be part of a team that supports phone services for Salem Hospital, and our NSPG locations around the North Shore. Salem Telecom supports over 6,000 endpoints spread across PBX, VOIP, and analog devices across the Salem campus and 25 NSPG and Hospital offsite locations.

The successful candidate will be a self-starter, will have excellent written and verbal communication skills, a high level of attention to detail, and the ability to interact with people at all organizational levels. An individual that shows ownership and can exercise good judgment is required to ensure the best service for the hospital.



  • Experience in supporting, troubleshooting, and deploying phones in a VOIP environment.
  • Structured cabling knowledge.
  • Excellent customer service and communication skills.
  • Knowledge of connectivity options such as SIP, T1, Lan/Wan, POTS, and Centrex.


    • Cisco Call Manager experience.
    • PBX experience, Nortel/Avaya Meridian CS1000
    • 66 / 110 Block & Cat3 cabling experience.
    • Cisco ATA / Voice Gateways

      EEO Statement

      Salem Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Keywords: Partners Healthcare, Salem , Telecommunications Technician-40 Hour Days, IT / Software / Systems , Salem, Massachusetts

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