Field Service IT Technician
Company: Vodastra
Location: Salem
Posted on: March 13, 2023
Job Description:
Vodastra Technologies is -seeking a Field Service IT Technician
-to join our team! You will resolve computer-related issues for
your clients.
-
Responsibilities:
- Provide technical assistance with computer hardware and
software
- Resolve issues for clients via phone, in person, or
electronically
- Recommend hardware and software -improvements
- Track customer issues and resolutions
Qualifications:
- Previous experience in IT, customer service, or other related
fields.
- Strong troubleshooting and critical thinking skills.
- Printer/copier and laptop/desktop -experience, technical
training, or equivalent combination of education and technical
experience.
- Computer skills including Microsoft Office Products,
networking, and internet browsers.
- Knowledge of using -diagnostic tools, service aids, and product
schematics, to assess and resolve equipment and system
failures
- Ability to maintain and complete accurate record keeping and
processing of paperwork.
- Must work well independently, as well as follow
directions.
- Able to handle more than one responsibility at a time.
- Able to work under deadline pressures.
- Strong communication skills, organizational skills, and time
Management.
- Ability to build rapport with clients.
- Positive and professional demeanor
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Keywords: Vodastra, Salem , Field Service IT Technician, IT / Software / Systems , Salem, Massachusetts
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