Managing Director, HR Service Delivery

Company: FedEx Logistics
Location: Salem
Posted on: September 20, 2022

Job Description:

Known for being a great place to work, FedEx Logistics plays a key role within the FedEx portfolio as the leading provider of products and services for the global logistics industry. We are currently seeking a highly skilled, motivated and driven Human Resources Director (HRD) to join our team. Significant industry experience in supply chain solutions, air and ocean cargo services, customs brokerage, and trade management is preferred. We are eager to find a leader for our North America HR Team who easily connects with people, manages projects on a global scale, and has a detail-oriented and adaptive mindset to handle a fast paced environment. If this seems like a good fit for you or anyone you know, I encourage you to apply for or share this opportunity! This position is responsible for planning, coordinating and managing the implementation and direct delivery of HR programs and services for both Corporate and field-based teammates. Works closely with all members of the HR team, and with all levels of management to recommend and implement programs and services that support the goals of the organization and of the Human Resource function, and that help to attract, retain and reward our employees. Ensures compliance with all HR, legal and other policies and procedures. Collaborates across the Human Resources function to ensure effective HR service delivery, and to plan and design new programs and services to create a positive employee environment. ADDITIONAL INFORMATION: Remote Pay Range (Nationwide): $138,000.00 - 312,000.00 NYC, NY Tristate Area Candidates Only: This position is covered by the private-sector employee vaccine mandate in NYC. Candidates for this position are expected to be vaccinated unless a medical or religious accommodation is sought and granted. Provides leadership oversight to the internal leadership and management teams by ensuring focus on corporate guidelines. Manages relationships across the organization to ensure contractual performance requirements are achieved. Serve as a member of the leadership team for the Human Resources function. Establish, lead, and maintain the Human Resources strategy, and associated compliance programs, processes, & systems Direct the planning, development, implementation and administration of short- and long-term strategies for HR service delivery across the organization, including those that affect all Corporate and field-based teammates. Establish a high performing team and lead a culture of accountability that ensures delivery of timely, quality HR services to internal customers. In collaboration with the HR business owners, coordinate the implementation and administration of HR programs, including sourcing and selection, compensation, benefits, employee relations, performance management, and learning and development. Monitor and ensure HR practices are implemented in the field to comply with all employment laws and regulations. In collaboration with the HR business owners, ensure compliance and successful audits with all legal (i.e., federal and state regulations, governmental reporting, participant disclosure, wage and hour) and other requirements of these programs. Serve as a primary source of communication and information for all HR customers, including policy updates, program information, procedure and process changes, and other HR-related information. Develop strong working relationships with all business partners and ensure open communication channels to share and receive feedback on HR service delivery and current and future employee needs. Directs management on complex issues in performance management, disciplinary action or other employee relations concerns. Oversee and manage the development and implementation of labor relations initiatives, strategies and programs and delivers solutions to Senior Leadership on major labor relations initiatives. Directs the development and implementation of progressive bargaining strategies that accomplish management goals and objectives. Oversee contract negotiations and ensure appropriate handling of grievances, arbitrations and other union matters. Measure, monitor and report on service levels and key performance indicators specific to the delivery of HR services, monitor performance against those metrics, and set customer expectations regarding service delivery capabilities. Participate in peak planning and other business priorities to ensure seamless HR support of these initiatives. Ensure the development and implementation of workforce independence strategies that meet the goals of the company. Develop and administer department budgets, including adapting to any required business needs or mandates. Hire, coach and counsel departmental staff, manage and evaluate performance, provide learning opportunities and stretch assignments, and manage all other aspects of planning, directing and coordinating a department. Minimum Requirements Bachelor's Degree in Human Resources or business related field required and 10 years of relevant experience. Master's Degree preferred. Span of control is organizational wide. A minimum of ten (10) years' experience in Human Resources or a related field; experience across multiple areas, including in-depth experience in employee relations and delivering on a wide range of HR initiatives across a large organization. Minimum of five (5) years management experience preferred. Broad knowledge of state and federal laws/guidelines regarding employment practices, compensation and benefits administration, employee relations. Excellent analytical, project management, organizational skills. Strong leadership skills, including excellent communication skills, consultative skills, presentation skills, and an ability to work effectively and collaboratively in a cross-functional team environment. Additional Information Colorado Residents Only - Compensation: Annual Salary $151800 - $286000 The estimate displayed represents the typical salary range or starting rate of candidates hired in Colorado. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role. This information is provided to applicants in accordance to the Colorado Equal Pay for Equal Work Act. Posting Date: 2022-09-08 Job Posting End Date: 2022-09-15 FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status. FedEx Logistics, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English (and Spanish (before proceeding with your job application. Click here to read the Right to Work Notice available in English (and Spanish (Additional information about the E-Verify program can also be found at The Company offers a comprehensive benefits package including health, dental, and vision care coverage, retirement savings, vacation pay, holiday pay, sick time, and life insurance to eligible employees. Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Logistics Legal Department. Import Notice to All Applicants: FedEx Logistics is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made. Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law." FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00) FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

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