Afternoon/Evening Shift Leader

Company: Dunkin'
Location: Salem
Posted on: January 24, 2023

Job Description:

Description
This position is an Afternoon/Evening shift which can range between the hours of 12 noon-11PM.

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard
  
  Requirements
  
  • Provide excellent guest satisfaction, service speed, and product quality
  • Previous experience working in a cafe or quick service restaurant preferred
  • Show passion about results by setting compelling targets and delivering on commitments
  • Meet safety and sanitation standards
  • Anticipate and understand guests' needs and exceed their expectations
  • Works well in a team environment
  • Ability to lift 50 lbs
  • Basic knowledge of Food Safety, Serve Safe certification a plus
    
    Company Information
    Mello/Coletta network, dba AIC mgt is a family-owned network that has been in business since 1974, when founder Antonio I. Couto established our first Dunkin location.
    
    We currently own 9 locations. We believe in working hands on with our team and establishing a strong bond with our employees. It is our dedication, trust, respect and work ethic that has given us continued success. We strive to hire individuals with those same values and want our employees to not only enjoy their work environment but also provide our guests with excellent customer service experience so that our Dunkin becomes their Dunkin.
    
    You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Keywords: Dunkin', Salem , Afternoon/Evening Shift Leader, Hospitality & Tourism , Salem, Massachusetts