Universal Banker II (Teller Supervisor Float)
Company: Salem Five
Location: Salem
Posted on: January 22, 2023
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Job Description:
Job DetailsDescriptionSalem Five is a growing regional financial
services organization with a rich history of over 160 years. As an
independent bank, we are deeply rooted in the communities we serve
and offer our employees successful and rewarding careers.ESSENTIAL
DUTIES AND RESPONSIBILITIES include, but are not limited to the
following:ENSURE ASSIGNED STORE GOALS ARE ACHIEVED:--- Participates
in the company's sales program on the Teller line and Platform.
Utilizes the sales process to identify customers' and prospects'
product and service needs.--- Makes financial suggestions or refers
leads to other business units such as SFIS, SFBI, Mortgages and
HELOC.--- Accounts for sales activity and sales goals.--- Addresses
customer questions/issues.--- Tracks all customer contact for
follow-up.--- Demonstrates alternative delivery options for
customers.ENSURE SERVICE QUALITY:--- Proficient with mobile smart
phones and downloading applications. This includes the basics of
texting, email and application management--- Proficient utilizing
desktop applications such as MS Office (Excel, Word, Exchange)---
Proficient utilizing the Internet (mobile and desktop) to search
and locate information--- Services customer needs on the platform;
opens and closes accounts including Consumer Loans and Business
Services.ENSURE OPERATIONAL INTEGRITY:--- Complies with procedures
for security, audit, check cashing guidelines, government
regulations and Bank policy and procedures.--- Provides
supervision, guidance and work assignments to Universal Banker I's
in the absence of the store manager.--- Processes all Teller
transactions as well as complex operational or customer
requests.--- Responsible for Cash control, ATM and Branch
settlement.--- Opens and Closes Store.EDUCATION AN/OR
EXPERIENCEUndergraduate and/or relevant retail sales experience;
sales experience and demonstrated results; self motivated;
excellent interpersonal, communication and problem solving
abilities all required. Previous supervisory/management experience
highly desired. 2 to 3 years in retail banking preferred, not
required.PHYSICAL DEMANDSThe physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions. While performing the
duties of this job, the employee is regularly required to talk or
hear. The employee frequently is required to stand; walk; sit; use
hands to finger, handle, or feel; and reach with hands and arms.
The employee is occasionally required to climb or balance; stoop,
kneel, crouch, or crawl; and taste or smell. The employee must
occasionally lift and/or move up to 10 pounds. Specific vision
abilities required by this job include close vision.With a rich
history and a strong reputation for growth, service and innovation,
Salem Five offers employees a sense of stability and pride. Salem
Five also offers a comprehensive salary and benefit package
including health insurance and matching 401k plan. Qualified
candidates may submit a resume and application online at or mail
your resume to Human Resources, 210 Essex Street, Salem, MA
01970.
Keywords: Salem Five, Salem , Universal Banker II (Teller Supervisor Float), Hospitality & Tourism , Salem, Massachusetts
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