Environmental Services / Custodial General Manager

Company: THUSA Inc.
Location: Salem
Posted on: February 17, 2021

Job Description:

Thusa Solutions is looking for a Environmental Services / Custodial General Manager to join the team. Our ideal candidate will have prior Director level experience in Environmental Services/Housekeeping with direct manager reports and front-line staff. In this Sr. Management role, you will lead a team of approximately 96 FTE's (both union and nonunion) and 4 Managers. Seeking candidates that have a passion for driving and improving the patient experience.We are looking for a candidate who has demonstrated expert knowledge in the following areas:* Strategic thinking to connect leading practice solutions to pro-actively serve client challenges* Possesses strong leadership skills and has the ability to work independently to drive program compliance and reach project target dates of completion* Ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management.* Ability to support and build relationships with clients, employees, and the local community.* Experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards.* Strong financial acumen and budget management experience.* Keen awareness of employee performance management and development.Qualifications* Basic Education Requirement - Bachelor's Degree or equivalent experience* Basic Management Experience - 5 years* Basic Functional Experience - 5 years of work experience in housekeeping or custodial servicesResponsibilitiesThe ideal candidate provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or employees) in the delivery of Environmental Service programs.Key Duties* Establishes safe work environment for clients/ customers/staff.* Executes strategic plan in alignment with the scope of service, mission & values within our contractual agreement* Fully implement and adhere to the clients for Life process* Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.* Ensures compliance with consistency of application of all Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.* Ensures full administration of and adherence to all regulatory, Client, and Regulatory Human Resource standards and requirements* Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.* Develops, administers, and monitors Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.* Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions* Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Leadership* Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performanceThusa is dedicated to delivering holistic solutions through our customized qualifying methods in which we make the upfront investment to thoroughly qualify our talent. We take the time to build real relationships with our clients and resources. In addition to that, we go the extra mile to make sure that our workforce is happy, dedicated, and appreciated so that they will always be ready to deliver quality while on your clock. dedicated to delivering holistic solutions through our customized qualifying methods in which we make the upfront investment to thoroughly qualify our talent. We take the time to build real relationships with our clients and resources. In addition to that, we go the extra mile to make sure that our workforce is happy, dedicated, and appreciated so that they will always be ready to deliver quality while on your clock.Our employees enjoy a work culture that promotes company priorities.We treat our employees like family while providing on-going support for growth. We are not only looking for people who can do the job, we are also looking for our future leaders.Powered by JazzHREFfJANM98I

Keywords: THUSA Inc., Salem , Environmental Services / Custodial General Manager, Executive , Salem, Massachusetts