General Manager 4 - Environmental Services / Custodial
Company: Sodexo
Location: Salem
Posted on: January 14, 2021
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Job Description:
Unit Description Sodexo is seeking a General Manager of
Environmental Services ( GM 4 ) for North Shore Medical Center,
affiliate of Partners HealthCare. This account has a very high
level of engagement with LEAN and Patient Satisfaction. Seeking
candidates that have a passion for driving and improving the
patient experience. North Shore Medical Center (NMSC) is a general
medical and surgical teaching hospital with 395 beds. North Shore
is part of Mass General Brigham System.Our ideal candidate will
have prior Director level experience in Environmental Services /
Housekeeping with direct manager reports and front-line staff. In
this Sr. Management role, you will lead a team of approximately 108
FTE's non - union and 4 Sodexo Managers. Seeking candidates that
have a passion for driving and improving the patient experience.We
are looking for a candidate who has demonstrated expert knowledge
in the following areas:Strategic thinking to connect leading
practice solutions to pro-actively serve client challengesPossesses
strong leadership skills and has the ability to work independently
to drive program compliance and reach project target dates of
completionAbility to analyze data, present and effectively
communicate to all levels within the organization Ability to
support and build relationships with clients, employees, and the
local community.Experience improving patient satisfaction, and
driving full compliance to HCAHPS, local, state and Joint
Commission standards.Strong financial acumen and budget management
experience.Keen awareness of employee performance management and
development.Benefits:Sodexo offers you a competitive salary, paid
training, extensive education and continuous learning
opportunities, and a comprehensive benefits package designed with
work-life balance in mind that includes 3 weeks of vacation during
the first year of employment. Do you have the drive and we would
love to hear from you SIGN ON BONUS AVAILABLE Position Summary
Provides local account leadership and strategic direction to the
on-site Environmental Service exempt and non-exempt level staff
(client and/or Sodexo employees) in the delivery of Sodexo
Environmental Service programs. Directs business practices in order
to uphold Company mission and values and commitments made in the
Sodexo/Client contractual agreement. Key Duties- Establishes safe
work environment for clients/ customers/staff. - Executes strategic
plan in alignment with the scope of service, Sodexo mission &
values within our contractual agreement - Fully implement and
adhere to the Sodexo Clients for Life process- Provides team
leadership and direction by ensuring cohesiveness among the
activities of subordinates to achieve planned outcomes. - Ensures
compliance with consistency of application of all Sodexo Quality
Assurance/Quality Improvement and Regulatory standards within the
contractually agreed upon scope of services.- Ensures full
administration of and adherence to all regulatory, Sodexo, Client,
and Regulatory Human Resource standards and requirements-
Supervises day-to-day work activities by delegating authority,
assigning and prioritizing activities, and monitoring compliance to
operating standards.- Develops, administers, and monitors Sodexo
and/or Client budget performance. Develops action plans to ensure
performance is in accordance with strategic initiatives and client
commitments. - Develops and utilizes performance metrics to assist
with problem analysis, and development of action plans and
solutions- Facilitates ongoing effective communications with direct
reports, frontline staff, Clients, Customers, and Sodexo
Leadership- Oversees major repairs and renovation projects by
identifying and managing vendors/contractors, including bid
process, contract compliance and vendor/contractor performance
Qualifications & Requirements Basic Education Requirement -
Bachelor---s Degree or equivalent experience Basic Management
Experience - 5 years Basic Functional Experience - 5 yearsSodexo is
an EEO/AA/Minority/Female/Disability/Veteran employer.Job
SummarySystem ID: 649487Category: Environmental Services /
CustodialRelocation Type: NoEmployment Status: Full-Time
Keywords: Sodexo, Salem , General Manager 4 - Environmental Services / Custodial, Executive , Salem, Massachusetts
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