Administrative Assistant - Worcester, MA

Company: Optum
Location: Worcester
Posted on: May 26, 2025

Job Description:

Opportunities with Reliant Medical Group, part of the Optum family of businesses. Join a community-based, multi-specialty, physician-led organization where you will work with talented peers on a common purpose: improving the quality, cost and experience of health care. Here, we focus on delivering the best patient care, rather than volume. Through innovation and superior care management, we support patients and your well-being as a team member. Join a team at the forefront of value-based care and discover the meaning behind Caring. Connecting. Growing together.
We are searching for a highly qualified Senior Administrative Assistant for Same Day Services. This position will support the Director, Department Chair, Site Chiefs, and the Leadership team. This position is responsible for proactive calendar management, planning / coordinating meetings, attending meetings and taking minutes, printing / copying documents, as well as supply ordering and supporting the needs within the department.
This is a complex, fast pace working environment that requires an individual who is flexible, can manage multiple priorities and asks, has keen attention to details, is self - motivated and has exceptional organization skills.
This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 AM - 4:30 PM. It may be necessary, given the business need, to work occasional overtime. Our office is located at 366 Shrewsbury, Worcester, MA.
We offer 4 - 6 weeks of paid training by job shadowing. The hours during training will be 8:00 AM - 4:30 PM EST from Monday - Friday. Training will be conducted onsite.
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Primary Responsibilities:

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• Provide administrative support in a manner consistent with the highest level of performance and professionalism
  
• Support the Director, Chair / Chiefs, and Managers with proactive calendar management, distribution lists, communication cadence and event management
  
• Schedule meetings as requested and facilitate meeting logistics (department meetings, conference room requests, catering, etc.)
  
• Provide organized resources (itineraries, agendas, meeting materials) for upcoming meetings
  
• Use various software including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, to prepare presentations, reports, agendas and other communications
  
• Proactively maintain and distribute lists as needed (e.g., organization charts, staffing lists, monthly reports, and contacts) -
  
• Develop processes to maximize efficiency of administrative duties -
  
• Support ad hoc project management activities as requested by team leaders
  
• Post relevant documentation (i.e., meeting notes, PowerPoint decks, policies and procedures, general correspondence) onto relevant systems (i.e., Teams) and communication boards
  
• Use relevant software applications (i.e., Microsoft Project, Word, Excel, PowerPoint, Outlook, Teams)
  
• Monitor / oversee functional and employee office communications (i.e.., email, calendar, phones) for internal team members and take appropriate action, as needed
  
• Coordinate multiple projects that may span multiple weeks with multiple stakeholders
  
• Work from the ReadyMED Worcester office
  
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  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
  
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  • High School Diploma / GED OR equivalent work experience
    
  • Must be 18 years of age OR older
    
  • Experience with coordinating large meetings, including virtual meetings and teleconferences
    
  • Experience with preparing correspondence to multiple levels of people using verbal / written communication and grammatical skills
    
  • Experience with managing multiple tasks / projects and deadlines simultaneously with attention to detail
    
  • Experience with working in a large, matrixed corporate environment
    
  • Intermediate (or higher) level of proficiency with Microsoft Office applications
    
  • Intermediate (or higher) level of proficiency with Microsoft Excel and Microsoft PowerPoint
    Expert level of proficiency with Microsoft Outlook Calendar Management
    Ability to travel up to 25% of the time
    
  • Ability to work any of our shift schedules during our normal business hours of 8:00 AM - 4:30 PM from Monday - Friday
    
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    Preferred Qualifications:
    
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    • 3+ years of administrative experience OR experience with supporting multiple executives within a fast - paced environment
      
    • Experience with working in a fast - paced matrix organization
      
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      Soft Skills:
      
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      • Highly skilled at managing multiple priorities and requests
        
      • Keen attention to detail
        
      • Self - motivated
        
      • Planful with exceptional organization skills
        
      • Effective interpersonal and communication skills
        
      • Resourceful
        
      • Present a professional demeanor and be comfortable working with people at all levels
        
      • Excellent organizational skills
        
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        The hourly range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
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        At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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        OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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        OptumCare is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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        #RPO #RED

Keywords: Optum, Salem , Administrative Assistant - Worcester, MA, Administration, Clerical , Worcester, Massachusetts