Medical Assistant (PARII)
Company: Cambridge Health Alliance
Location: Lynn
Posted on: May 6, 2024
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Job Description:
Location: CHA Revere Care Center Work Days: 8 hr,with variable
start time occ holidays and weekends Category: Medical Assistant
Department: Revere Primary Care Job Type: Full time Work Shift:
Various Shifts Hours/Week: 40.00 Union: Yes Union Name: SEIU
1199
DEPARTMENT DESCRIPTION: Cambridge Health Alliance (CHA) is a leader
in Primary Care, supporting a highly diverse population across the
Boston metro-north region. Today, CHA serves more than 120,000
primary care patients during more than 300,000 annual visits.
Services are available at 13 primary care centers, 3 teen health
centers, via telehealth, and through some very special programs,
right in patient homes. As a member of CHA Primary Care, you will
be part of a dynamic team that values creativity and innovation.
You will help deliver care across the entire spectrum of primary
care - with internal medicine, family medicine, pediatrics,
geriatrics and women's health services. You will be in a team-based
setting, where primary care works hand-in-hand with behavioral
health, pharmacy, complex care and multilingual interpreter
services. CHA is also a teaching hospital, with several primary
care centers hosting CHA's Harvard Internal Medicine residency and
Tufts Family Medicine residency.Job Purpose: The Patient Access
Representative II (PAR II) position consists of both
administrative/clerical functions in addition to the clinical
responsibilities of the medical assistant. PAR IIs are essential
members of the ambulatory team. They provide the ambulatory site
the flexibility of meeting both clinical and administrative needs,
while contributing to the smooth operation of the clinic by
facilitating patient flow.Administrative Responsibilities: 1)
Greeting patients courteously. 2) Answering the telephone
professionally and taking accurate detailed electronic messages. 3)
Scheduling patient appointments electronically (using Epic),
according to scheduling guidelines. 4) Execute daily insurance
verifications by means of the Passport system. 5) Complete patient
appointment registrations efficiently with the result of successful
claim submissions. 6) Maintain detailed accurate records of the
department's daily co-payments collected and deposited. 7) Obtains
consent for treatment and other necessary patient signatures. 8)
Perform administrative duties necessary to ensure appropriate
billing and reimbursement for services provided. 9) Assist with the
processing of prescription refill requests. 10) Scan documents into
appropriate medical records. 11) Receive and distribute incoming
and outgoing mail and faxes. 12) Assist with processing of
referrals and coordinating specialty appointments. 13) Troubleshoot
office equipment failures. 14) Generate necessary maintenance
request for repairs.Clinical Responsibilities: 1. Actively and
efficiently manage the flow of patients through the clinic: a.
Pre-visit chart medical record preparation and information
gathering to optimize the visit. b. Participate in team huddles and
team meetings. c. Room patients: --- Assist providers with medical
histories --- Appropriate documentation in the electronic health
record --- Check routine vital signs and point of care testing
(based on patient's reason for visit, age and diagnosis --- Perform
screening questionnaires and pain score, as needed d. Actively
communicates with patients to set expectations, e.g., wait times,
what to expect during visit. e. Provides clear and timely
observations to providers regarding patient issues. f. Manages room
cleaning, stocking, set-up, and turnover. 2. Assists providers with
clinical procedures. 3. Participate in process improvement
initiatives. 4. Participate in staff meetings, MA meetings and
continuing education sessions. 5. Assist co-workers in their duties
within the limitations of training and scope of practice 6. Update
computerized reminders and snapshot. 7. Review and update overdue
health maintenance and open orders. 8. Book screening tests as part
of the outreach process and occasionally books follow up
appointments (e.g., well child visits, vaccine booster visits). 9.
Participates in proactive population management of chronic diseases
by generating MyCHArt messages, sending templated letters, and
calling patients by telephone. 10. Tracks completion of certain
patient tests. 11. Participate in shared medical appointments,
including recording history and findings into the electronic health
record. 12. Ensuring that instruments and ultrasound are present
for start of clinic session. 13. Performing urine pregnancy tests.
14. Setting up sterile instrument trays for procedures. 15.
Packaging specimens (paps, GC/CT, products of conception). 15.
Cleaning instruments and bringing them up to central processing
after session. 16. Other duties as
required.Qualifications/Requirements:
Education: High school diploma or equivalent. Graduation from an
accredited medical assistant program.Certifications: Maintains
current AHA or Red Cross Basic Life Support CertificationLinguistic
Capabilities: Ability to write and verbally communicate in English.
Fluency in a second language preferred.Work Experience: Current
experience as a Medical Assistant. Experience with administrative
duties in a clinical setting preferred.
In keeping with federal, state and local laws, Cambridge Health
Alliance (CHA) policy forbids employees and associates to
discriminate against anyone based on race, religion, color, gender,
age, marital status, national origin, sexual orientation, gender
identity, veteran status, disability or any other characteristic
protected by law. We are committed to establishing and maintaining
a workplace free of discrimination. We are fully committed to equal
employment opportunity. We will not tolerate unlawful
discrimination in the recruitment, hiring, termination, promotion,
salary treatment or any other condition of employment or career
development. Furthermore, we will not tolerate the use of
discriminatory slurs, or other remarks, jokes or conduct, that in
the judgment of CHA, encourage or permit an offensive or hostile
work environment.
Cambridge Health Alliance brings Care to the People - including
your neighbors, friends and family. Our local hospitals and care
centers serve our vibrant, diverse communities, and play an
integral role in improving health. As passionate advocates for the
underserved, we actively partner with our communities to take on
challenging public health issues, and conduct important research to
help reduce barriers to care. We believe that everyone deserves
access to high quality, convenient health care. This is why our
employees believe in where they work and why many build long,
rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that
charts a proactive course for our future. It is built on a vision
of equity and excellence for everyone, every time. It also
recognizes that our workforce is our most valuable asset and
prioritizes competitive salaries, benefits and professional
development opportunities for employees. The strategic plan is
changing the way we provide care and improving the health and
experience of our patients; we are looking for smart, committed,
compassionate people who want to be part of making our vision of
better health and equity a reality.
At CHA, you can believe in where you work and go home every day
knowing you made a difference. Join our team and help us bring Care
to the People.
Keywords: Cambridge Health Alliance, Salem , Medical Assistant (PARII), Healthcare , Lynn, Massachusetts
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